Front Office Supervisor

The Corinthia Hotel St. Petersburg is currently looking for ambitious and professional candidates for the position of Front Office Supervisor. THE SELECTED CANDIDATE WILL BE RESPONSIBLE FOR: Assist in the managing the Front Office Departments, ensuring that related standard & procedures for Front Office are in place and adhered to. Execute existing policies and procedures ensuring compliance and recommending changes if needed to ensure improved guest satisfaction and safeguarding company interests. Conduct and assist with regular on job training on all policies, procedures, loyalty programs and guest satisfaction. Be familiar with the hotels physical lay-out, room types, and room sale policy and safety procedures. Ensure the Front Office department is knowledgeable on all daily activities in the hotel and promote Food & Beverage outlets. Monitor and ensure that guest expectations are met. Actively participate in daily duties such as Guest Relations, Concierge and Reception Management. THE IDEAL CANDIDATE WILL: Have minimum 2 years’ experience as a Shift Leader in 5* Hotels Have strong working knowledge of Opera PMS Have strong communication and interpersonal skills in English & Russian Have strong personal integrity and be able to maintain confidentiality Be able to work under pressure and work on own initiative Maintain and uphold a professional demeanor Be able to work night shifts CONDITIONS: A chance to join high performing team of the Best MICE Hotel in Russia Broad opportunities for rapid career growth and professional development Competitive officially declared salary Medical insurance for you and for your child Wide range of staff incentive programs; corporate learning and development opportunities Free meals on duty Possibility of accomodation for probation period. Friendly atmosphere and mutual support Work in the very center of the city (7 min from metro Mayakovskaya & Vladimirskaya)